Last updated: October 2026
About these terms
This website is run by Northallerton House Clearance ("we", "us" or "our"). By using the website, you agree to these terms of use. If you don't agree with them, please don't use the site.
These terms cover your use of the website only. They are not the terms for any clearance work. If you book a clearance with us, we'll confirm what's included and the terms that apply to that job separately.
We may update these terms from time to time, so please check this page whenever you use the site. If you have any questions, email us at info@northallertonhouseclearance.co.uk.
Using our website
You're welcome to browse the website, read our guides and contact us through it. When you use the site, you agree not to:
- use it in any way that breaks the law or is fraudulent;
- send spam or false enquiries through our forms;
- try to gain unauthorised access to the website, its server or any connected systems;
- introduce viruses or other harmful code, or interfere with how the website works;
- copy large parts of the website or use automated tools to collect its content without our permission.
We try to keep the website available and working properly, but we can't promise it will always be uninterrupted or free of errors. We may change, suspend or remove any part of it without notice.
Information, quotes and links
General guidance only
The content on this website, including our guides, FAQs and blog posts, is general guidance to help you plan a clearance. It is not legal, financial or other professional advice, and it may not fit your circumstances. If you're dealing with an estate, for example, check with the executor, a solicitor or another qualified adviser before making decisions about the property or its contents. We work hard to keep the information accurate and up to date, but we can't promise it is always complete or current.
Quotes are not offers
Every clearance is different, so we give quotes individually, based on the information you provide, a visit or photos. Nothing on this website is an offer to carry out work at a particular price, and a quote is not an offer until we have confirmed it with you.
Links to other websites
Our website links to other websites, such as government services, charities and council pages, that we think you may find useful. We don't control those websites and aren't responsible for their content, availability or how they handle your information. A link doesn't mean we endorse the website or the organisation behind it.
Reviews you submit
If you submit a review or testimonial, you confirm that:
- it is genuine and about your own experience of our services;
- it is honest, and you haven't been paid or offered anything in return for it;
- it doesn't contain offensive, unlawful or defamatory content, or other people's personal details.
We check reviews before they appear on the website and may moderate them. We may decline to publish, or later remove, a review that doesn't meet these terms, but we won't refuse a genuine review simply because it is critical. By submitting a review, you allow us to publish it on our website with your name and location. Our privacy policy explains how we handle the personal information in reviews.
Intellectual property
The text, design, logos and other content on this website belong to us or are used with permission. You may view and print pages for your own personal use, but you may not copy, reproduce or republish our content for commercial purposes without our written permission.
Our liability
We provide this website free of charge as general information. In plain English, this means:
- we're not responsible for any loss caused by relying on the general information on the site instead of getting advice for your own situation;
- we're not responsible for any loss caused by the website being unavailable, or by the content of other websites we link to;
- we're not liable for any loss we couldn't reasonably have foreseen, or for any loss of business, income or profit, arising from your use of the website.
Nothing in these terms limits our liability where it would be unlawful to do so, such as for death or personal injury caused by negligence, or for fraud. Nothing in these terms affects your legal rights as a consumer.
Governing law
These terms are governed by the law of England and Wales, and any disputes will be dealt with by the courts of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
Questions about this page? Email info@northallertonhouseclearance.co.uk.
